Shipping policy

SHIPPING POLICY

At ExclusiveBricks, we take great care in getting your LEGO House Exclusives and rare Employee sets to you safely, no matter where in the world you are.

FREE WORLDWIDE SHIPPING

We cover the cost of shipping on every order, anywhere in the world. There are no hidden shipping fees at checkout.

DELIVERY TIME

Orders typically arrive within 7-10 business days from the date of dispatch, depending on your location and local customs processing. Please note this is an estimate, and delivery times may vary due to factors outside our control, such as customs delays or carrier disruptions.

PACKAGING

Because we know how much these sets mean to collectors, every order is packed using premium packaging materials designed to protect your set during transit, and each parcel is clearly marked with fragile labels to ensure careful handling throughout its journey.

TRACK & TRACE

Every order is shipped with tracking, so you can follow your package's journey from our hands to yours. Once your order has shipped, you'll receive a tracking number by email so you can monitor its progress.

CUSTOMS AND IMPORT DUTIES

We take care of everything so you won't be charged any customs fees, import duties, or taxes/tariffs on your order, no matter which country you're in.

LOST OR DELAYED PACKAGES

If your tracking shows no movement for an extended period, or your package hasn't arrived within the expected timeframe, please reach out to us at exclusivebrickss@gmail.com and we'll help investigate with the carrier.

If you have any questions about your shipment, contact us at exclusivebrickss@gmail.com.